Effective as of February 14th, 2025
Privacy policy
This privacy policy (this "Privacy Policy") explains how personal information is collected, used, stored, and disclosed by MONECO. This Privacy Policy applies to our applications, services and tools regardless of how you access or use them. If anything here applies to only one of our Services or to customers in a particular country, we’ll explicitly point this out to you. This Privacy Policy is part of our Terms of Use. By accessing or using our Services, website, services, applications, products and content offered via MONECO (collectively, the “Services”), you agree to this Privacy Policy and our Terms of Use.
This Privacy Policy applies to your use of (regardless of means of access) our Services. You may access or use our Services through mobile phone, tablet, or other consumer electronic device (each, a "Device").
This Privacy Policy does not apply to services that are not owned or controlled by MONECO, including third-party websites and the services of other MONECO merchants. These other sites may place their own cookies, plug-ins or other files on your computer, collect data or solicit personal information from you. MONECO does not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements.
INFORMATION WE COLLECT
To gain full access to our app and services, you must register for a MONECO account. When you register for an account, we collect Personal Information which you voluntarily provide to us. Personal Information refers to information relating to an identified person or information that can be used to identify you, (e.g. name, email, address, bank details, telephone number). It may also include anonymous information that may be linked to you specifically, (e.g. IP address).
The Personal Information we have about you is directly made available to us when you:
In certain cases, including when you engage in high-value or high-volume transactions, or when we are required to comply with applicable anti-money laundering (AML) regulations, we may request additional information. This may include:
We also gather your personal data using cookies, pixel tags, and other advanced tracking technologies to enhance your experience, tailor content, and optimize our services during your interactions with our application. These tools allow us to understand your preferences, monitor usage patterns, detect and prevent fraudulent activities and strengthen security, ensuring a safer and more personalized user experience.
b. Personal Information We May Collect About You
We may collect, use, process, store, or transfer personal information such as: